PLANET
Computer problems?
Is your computer slow, failing to start or showing messages you do not understand? Tell us what happens so we can assess the work needed.
For Individuals
Help with computers, Wi-Fi and smart homes
You do not need technical terms. Tell us what is wrong or what you would like to do, and we will help you work out the next step.
Wi-Fi not reaching the rooms you need?
Does the connection drop, or is the signal weak in some rooms? We assess your home network and how to improve it.
A new device to set up?
We help configure computers, printers and other devices and connect them to your network.
Getting started with a smart home?
Start with what you want to achieve: lights, connected devices or simple automations. We assess compatibility and setup before choosing a solution.
How we work
- You tell us what you need.
- We assess the problem or project.
- We agree the work, costs and timing.
- We carry out the agreed work.
Tell us about the problem
Describe what happens, which device you use and how you would like us to contact you. Do not send passwords.